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Integrating the retail supply chain

CUSTOMER FOCUS IN AN AGE OF DISRUPTION

The retail sector is going through an enormous transformation.

Revolutionary changes in the make-up of our society, combined with the ever-accelerating pace of technological change continue to impact the sector heavily and have been further compounded by the unprecedented Brexit vote and the lingering uncertainty that continues to surround the UK’s final exit from the European Union.

Read our report to find out how retailers should respond. 

Download the report

"Retailers should look at customers first, and cost second; it’s about understanding what you are as a retailer, knowing what you do and how you present this to the market as a differentiated proposition."

Neil Ashworth
CEO, Collect+

Introduction: integrating the retail supply chain

The emerging focus on service

Customer expectations: the goalposts keep moving

The customer driven supply chain concept

The benefits of a customer driven supply chain

Implementation challenges

14 August / 2017

Customer expectations: the goalposts keep moving

Our 2017 Retail Report has found that traditional retail operating models are sl...

Blog Entry Page

10 August / 2017

Retail Report 2017

Integrating the Retail Supply Chain - The retail sector is going through an enor...

Whitepaper

01 August / 2017

Amazon’s Christmas in July industry event

Will Dawson, a Manager at LCP, was invited to a the Amazon Wish List breakfast -...

Blog Entry Page

24 July / 2017

Retail Report Pres Release June 2017

Retailers say success means customer first, but few really understand them Ne...

Press release

04 July / 2017

Emile Naus to speak at CILT event: The Sustainable Supply Chain

Emile Naus to speak at CILT event: The Sustainable Supply Chain - how do we red...

Event

27 June / 2017

Supply chain challenges - cost reduction remains a high priority

Understanding challenges and balancing supply chain priorities is the key to suc...

Blog Entry Page