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Consumer Packaged Goods

HOW MANUFACTURERS ARE MEETING THE CHALLENGES OF CHANGING CUSTOMER EXPECTATIONS


Across the globe, the pressures on manufacturers are intensifying. From pricing to sourcing of materials; from accessing labour to currency fluctuations; from political change to Brexit – whatever challenges arise, manufacturers are finding they need to adapt in order to move ahead. For those who want to lead by putting customers at the heart of their strategies, new innovative models are key.

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"Not only will the successful DTC product manufacturers of the future need to understand the changing expectations of their customer, they will also need to have an offer that will be powerful enough to entice customers away from retailers."

Will Shepherd
Partner, LCP Consulting

Top supply chain challenges: cost reduction remains a high priority

Innovation meets challenges: identifying levers for change

DTC: taking the direct route

Introducing the three DTC lenses - DTC lens one: Customer

DTC lens two: operating model

DTC lens three: supply chain

11 September / 2017

Supply chain levers: innovation meets challenges

The supply chain challenges manufacturers face in the short term are often very ...

Blog Entry Page

06 September / 2017

The Customer Driven Supply Chain Concept

It’s clear that, in order to be successful in this constantly evolving environme...

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30 August / 2017

The emerging focus on service

Given the shifting macro trends, it is no surprise that the customer service bar...

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25 August / 2017

Subscribing our lives

Will Dawson assesses some of the new home delivery subscription services emergin...

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22 August / 2017

DTC: taking the direct route

As revenue growth for manufacturers continues to be challenging, some businesses...

Blog Entry Page

15 August / 2017

Supply chain challenges - cost reduction remains a high priority

The supply chain challenges manufacturers face in the short term are often very ...

Blog Entry Page