Call us

Consumer Packaged goods report 2017

Increasingly, a manufacturer who is not customer-centric runs the risk of not existing in the future.

Across the globe, the pressures on manufacturers are intensifying. From pricing to sourcing of materials; from accessing labour to currency fluctuations; from political change to Brexit – whatever challenges arise, manufacturers are finding they need to adapt in order to move ahead. For those who want to lead by putting customers at the heart of their strategies, new innovative models are key. Our Consumer Packaged Products survey discusses how manufacturers are meeting the challenges of changing customer expectations. Read the key findings:

 

Findings in brief

 

Understanding challenges and balancing priorities

90% of the businesses surveyed said their customer base is either growing or stable. Even in relatively stable times, balancing the short-term priorities and immediate challenges against the longer-term strategies of the business are a challenge.

Going direct – the DTC journey

For some CP businesses, DTC will offer market expansion opportunities. But right now, it can also be seen as cannibalising sales from more traditional channels. The growth in omni-channel will enable businesses to take advantage of new technologies that allow customers to interact with them in ever richer and more frequent ways.

 

Read the report online

Download the report as a pdf 

Contact the manufacturing team to find out more

 

 

 

27 April / 2017

Sheds Property Week

Emile Naus to speak at Sheds Property Week Conference, April 2017

Event

04 April / 2017

Multimodal 2017

Julian Mosquera joins the panel to discuss the growing challenge of city logisti...

Event

23 March / 2017

Direct-to-Consumer (DTC) channel set for take-off in manufacturing

Press release: Direct-to-Consumer (DTC) channel set for take-off in manufacturin...

Press release

14 March / 2017

LCP Consulting joins BearingPoint

LCP Consulting, the leading international specialist consultancy in customer-dri...

Press release

14 March / 2017

U-TURN – Grocery Home Delivery – Dissemination Event

Alan Braithwaite to speak at Project U-Turn: New Models for Last Mile Grocery De...

Event

14 March / 2017

LCP Consulting joins BearingPoint

LCP Consulting, the leading international specialist consultancy in customer-dri...

News article