An award-winning customer-driven supply chain and business operations consultancy.

What makes us different?

Transform your operations.
Delight your customers.
Grow your business.

What if you could unlock significant and sustainable business value by how you operate your business and service customers, not simply by what you sell?

Driven by this ambition, we use advanced end-to-end supply chain thinking to identify profitable new opportunities across your business.

We’ll systematically reduce complexity, simplifying your entire operation.

Using rigorous fact-based analysis and insights, we can design and develop innovative operating models enabling you to deliver new customer-focused propositions, services and products.

The result? Increased competitiveness and higher margins. Lower costs and more satisfied customers. And all accomplished at speed.

Why LCP?

Our latest thinking and award winning work...

  • June 2016

    Consulting Excellence

    The Consulting Excellence framework drives our behaviour and resonates throughout our values. The core of the framework sits within 3 pillars, or headings: ethical behaviour; client service and value; and professional development.

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  • March 2016

    MCA Award Winners 2016

    LCP Consulting with Argos won the Commercial Excellence and Outstanding Project of the Year Award at the 2016 Management Consultancies Association (MCA) Awards 

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  • Nov 2015

    LCP Omni-channel Report 2015

    Retail continues to develop at an exceptional pace and shows no sign of slowing. Core to everything are customers with high expectations and little patience. Ultimately, it’s those retailers who are prepared to risk pushing harder to delight customers, placing them at the heart of the supply chain, that are moving ahead and reaping the rewards.

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  • Sept 2015

    Retail Week: Magna Park - Built-in efficiency and sustainability 

    Supply chain automation and a commitment to the environment are designed into the fabric of John Lewis’s multichannel distribution centre in Milton Keynes 

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  • June 2015

    The Omni-Channel Retail Supply Chain: Re-engineering operations around your customer.

    A view from LCP and ARGOS at the 2015 Retail Week Supply Chain Summit.

    Watch now

Latest news & thinking

17 June / 2016

How do you order your groceries online?

As part of the EU project U-TURN, we’re exploring alternative fulfilment methods for grocery home deliveries. Please help us by completing the survey which should only take 5 minutes of your time. Responses are completely anonymous.

16 June / 2016

The 7 dimensions of supply chain complexity

A recent exchange about the cost of complexity prompted me to revisit Professor Martin Christopher’s 7 dimensions of complexity. He is an Emeritus Professor of Marketing & Logistics at Cranfield School of Management and famously drew the observation that companies compete through their supply chain capabilities.

09 June / 2016

Automechanika Birmingham 9 June 2016

Alan Braithwaite is presenting at Automechanika Birmingham on 9 June. He will be discussing digital transformation and the UK’s supply chain infrastructure.

25 May / 2016

LCP Expands End-to-End Supply Chain Expertise with Appointment of Retail, FMCG and Asia Specialist

LCP Consulting, the leading specialist in customer-driven supply chain and business operations consultancy - has appointed Gareth Jenkins as Principal in the firm’s Retail and FMCG practices.

19 May / 2016

The Times celebrate LCP and Argos' double MCA award win in special supplement

On the 19th May, The Times released a special 12 page supplement explaining the story behind the Argos and LCP Consulting double award win.

Services

Services
  • Extensive expertise in customer-driven, end-to-end consulting
  • Delivering effective business models and operational solutions
  • A powerful balance of practical expertise and leading-edge thinking
  • Designing and delivering the right supply chain solutions

Markets

Markets
  • Deep sector experience combined with cross-discipline thinking
  • Bringing supply chain thinking to a wide range of industries
  • Retail, manufacturing, public sector, pharmaceuticals, energy and more
  • Understanding the bigger picture: how organisations connect and interact

Retail excellence

Retail excellence
  • Rising to the challenges of today’s highly-competitive retail market
  • Delivering operational agility that’s economically sustainable
  • Turning customer service challenges into unique differentiators
  • Redesigning businesses for the future

International reach

International reach
  • Delivering local, regional, pan-regional and global solutions
  • Working with companies in over 28 countries
  • More than 300 clients around the world
  • Global network of experts in every major business market

Business insights through analytics

Business insights through analytics
  • Uncovering the hidden opportunities within your business – fast
  • Data + Analytics + Insights = Solutions
  • Extracting clarity from complex business and customer data
  • Achieving a step change in your operation

Research and benchmarking

Research and benchmarking
  • Tailored research and benchmarking studies
  • Mapping customer service patterns and market trends worldwide
  • Meaningful insight to support decision making
  • Connecting to leading global academic and professional bodies