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An award-winning customer-driven supply chain and business operations consultancy.

What makes us different?

Transform your operations.
Delight your customers.
Grow your business.

What if you could unlock significant and sustainable business value by how you operate your business and service customers, not simply by what you sell?

Driven by this ambition, we use advanced end-to-end supply chain thinking to identify profitable new opportunities across your business.

We’ll systematically reduce complexity, simplifying your entire operation.

Using rigorous fact-based analysis and insights, we can design and develop innovative operating models enabling you to deliver new customer-focused propositions, services and products.

The result? Increased competitiveness and higher margins. Lower costs and more satisfied customers. And all accomplished at speed.

LCP Consulting is the spearhead of BearingPoint’s supply chain management team in the UK.

Why LCP?

Our latest thinking and award winning work...

  • Integrating the retail supply chain

    CUSTOMER FOCUS IN AN AGE OF DISRUPTION

    The retail sector is going through an enormous transformation.

    Revolutionary changes in the make-up of our society, combined with the ever-accelerating pace of technological change continue to impact the sector heavily and have been further compounded by the unprecedented Brexit vote and the lingering uncertainty that continues to surround the UK’s final exit from the European Union.

    Read our report to find out how retailers should respond.

     

    Download the report

  • Consumer Packaged Goods report - read how manufacturers are meeting the challenges of changing customer expectations. Read more.

     

  • LCP Consulting joins BearingPoint, the leading management and technology consultancy with European roots and a global reach. Read more here.

  • Brexit - the impact on your supply chain:

    Following the UK’s decision to leave the European Union on 23 June, we examine some of the implications for your supply chain and outlines actions that businesses should be taking now. Read the full article here.

  • June 2016

    Consulting Excellence

    The Consulting Excellence framework drives our behaviour and resonates throughout our values. The core of the framework sits within 3 pillars, or headings: ethical behaviour; client service and value; and professional development.

    Read more

  • March 2016

    MCA Award Winners 2016

    LCP Consulting with Argos won the Commercial Excellence and Outstanding Project of the Year Award at the 2016 Management Consultancies Association (MCA) Awards 

    Read more

  • Nov 2015

    LCP Omni-channel Report 2015

    Retail continues to develop at an exceptional pace and shows no sign of slowing. Core to everything are customers with high expectations and little patience. Ultimately, it’s those retailers who are prepared to risk pushing harder to delight customers, placing them at the heart of the supply chain, that are moving ahead and reaping the rewards.

    Read more

Latest news & thinking

11 September / 2017

Supply chain levers: innovation meets challenges

The supply chain challenges manufacturers face in the short term are often very different from those they expect to face in the longer term. The key is to balance these immediate challenges against the longer term strategies of the business, and then prioritise both.

06 September / 2017

The Customer Driven Supply Chain Concept

It’s clear that, in order to be successful in this constantly evolving environment, retailers need to understand their customers deeply and put customer needs right at the heart of their proposition.

30 August / 2017

The emerging focus on service

Given the shifting macro trends, it is no surprise that the customer service bar is constantly being raised by new experiences from across the retail industry and beyond. The key to sustainable profitability is putting the customer at the heart of their operating model, ensuring consistency of offer and service across each and every touch point in the customer journey.

25 August / 2017

Subscribing our lives

Will Dawson assesses some of the new home delivery subscription services emerging – with everything from Coffee to Socks on offer, how will this developing service proposition evolve?

22 August / 2017

DTC: taking the direct route

As revenue growth for manufacturers continues to be challenging, some businesses are giving direct-to-consumer (DTC) initiatives an increased focus. Organisations on this path are innovating their customer proposition and their business operating model. This means introducing risk and cost. How should businesses considering this challenge approach it?

Services

Services
  • Extensive expertise in customer-driven, end-to-end consulting
  • Delivering effective business models and operational solutions
  • A powerful balance of practical expertise and leading-edge thinking
  • Designing and delivering the right supply chain solutions

Markets

Markets
  • Deep sector experience combined with cross-discipline thinking
  • Bringing supply chain thinking to a wide range of industries
  • Retail, manufacturing, public sector, pharmaceuticals, energy and more
  • Understanding the bigger picture: how organisations connect and interact

Retail excellence

Retail excellence
  • Rising to the challenges of today’s highly-competitive retail market
  • Delivering operational agility that’s economically sustainable
  • Turning customer service challenges into unique differentiators
  • Redesigning businesses for the future

International reach

International reach
  • Delivering local, regional, pan-regional and global solutions
  • Working with companies in over 28 countries
  • More than 300 clients around the world
  • Global network of experts in every major business market

Business insights through analytics

Business insights through analytics
  • Uncovering the hidden opportunities within your business – fast
  • Data + Analytics + Insights = Solutions
  • Extracting clarity from complex business and customer data
  • Achieving a step change in your operation

Research and benchmarking

Research and benchmarking
  • Tailored research and benchmarking studies
  • Mapping customer service patterns and market trends worldwide
  • Meaningful insight to support decision making
  • Connecting to leading global academic and professional bodies